When it comes to customer service, MVP has a long history of innovation. The company always seeks better ways to focus on the needs of valued clients and building lasting relationships. With the launch of a new web portal this month, MVP achieves a new level of value and convenience for its customers, offering a customized user experience, enhanced speed and direct access to the products and services for all specific needs. Starting Monday, July 16th, MVP’s web portal will be available to all site visitors. Let’s take a closer look at the benefits of this new platform.
Faster Access to Product Information Reduces Downtime
Customers will be able to access information in a faster time frame, allowing them to keep MVP machines healthy and running with less routine maintenance time. The site’s design also better supports existing customers who may just have quick questions about their equipment.
A Customized User Experience Speeds Service and Enhances Product Knowledge
The new web portal also allows for a more customized user experience with MVP. Customers will be able to take ownership of their very own MVP user ID, allowing them access to their own tailored MVP webpage where they will be able to flag important documents, favorite videos, machine breakdowns, or other service-related items. The portal will also provide customers contact information to their specific sales and service support team members.
A Portal Built on 60 Years of Experience
Magnum Venus Products (MVP) is the premiere manufacturer of composite application equipment, including pumping systems, spray guns, filament winding systems, and much more. MVP serves a multitude of manufacturers in a variety of industries and has over 60 years of experience serving its customers, delivering highly customized solutions that support their manufacturing needs.
MVP’s mission is to provide the best customer experience in the composites equipment industry by translating its family values into strong business relationships. The company excels by delivering superior customer service programs and the most innovative products and services. This new web portal is an extension of MVP’s dedication to meeting the needs of its customers.
MVP. Customer Focused. Product Driven. Begin using the new portal today by clicking here.